Last Updated: September 22, 2025
At Gold Escape LLC, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, book travel services, or interact with us. Our goal is to provide a transparent and secure experience as you plan your adventures with us. If you have any questions, please reach out using the contact details below.
Information We Collect
Personal Information
When you engage with our services, such as booking a trip, signing up for newsletters, or contacting our team, we may collect:
Contact Details: Your name, email address, phone number, and mailing address.
Booking Information: Details like travel preferences, payment information, passport details (if required for bookings), and travel dates.
Account Information: If you create an account, we collect login credentials and preferences to personalize your experience.
Communication Data: Any information you share when you email, call, or chat with us, including inquiries or feedback.
Automatically Collected Information
When you visit our website, we gather certain data automatically to improve your experience:
Usage Data: Pages visited, time spent on the site, and clicks or interactions with our content.
Device Information: IP address, browser type, operating system, and device details.
Cookies and Tracking: We use cookies, web beacons, and similar tools to track site usage, remember preferences, and serve relevant ads. You can manage cookie preferences through your browser settings.
Information from Third Parties
We may receive data from partners, such as:
Travel Partners: Information from airlines, hotels, or activity providers to fulfill your bookings.
Analytics Providers: Aggregated data to understand site performance and user trends.
Payment Processors: Transaction details to process payments securely.
How We Use Your Information
We use your data to provide, improve, and personalize your travel experience:
Booking and Fulfillment: To process reservations, confirm travel details, and coordinate with partners like hotels or airlines.
Customer Service: To respond to inquiries, provide support, and tailor recommendations based on your preferences.
Marketing and Promotions: To send newsletters, special offers, or updates about new destinations (you can opt out anytime).
Website Improvement: To analyze site usage, enhance functionality, and ensure a smooth browsing experience.
Legal Compliance: To meet legal obligations, such as tax reporting or fraud prevention.
We don’t sell your personal information to third parties. Your data’s used to make your journey seamless, not to clutter your inbox or share with random companies.
How We Share Your Information
We may share your data in these specific cases:
Travel Partners: With hotels, airlines, or tour operators to secure your bookings. They’re bound by strict agreements to protect your data.
Service Providers: With trusted vendors (e.g., payment processors or email platforms) who help us run our site and services. These partners follow our privacy standards.
Legal Requirements: If required by law, such as responding to a subpoena or protecting against fraud.
Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred but will remain protected under this policy.
How We Protect Your Information
Your security matters to us. We take steps to keep your data safe:
Encryption: Sensitive data, like payment details, is encrypted using industry-standard SSL technology.
Access Controls: Only authorized staff can access your information, and they’re trained to keep it confidential.
Regular Audits: We routinely check our systems for vulnerabilities to ensure top-notch security.
No system’s foolproof, but we’re working hard to keep your info locked down. If a data breach happens, we’ll notify you promptly as required by law.
Your Choices and Rights
You’ve got control over your data:
Opt-Out: Unsubscribe from marketing emails using the link in any message or by contacting us.
Access or Update: Request a copy of your data or ask to correct inaccuracies by emailing us.
Deletion: Ask us to delete your personal information, unless we’re required to keep it for legal reasons.
Cookies: Adjust your browser settings to block cookies, though this may limit some site features.
If you’re in the EU or other regions with specific data laws, you may have additional rights, like data portability or restricting processing. Reach out, and we’ll guide you through.
International Data Transfers
Gold Escape LLC is based in the United States, but our services span the globe. Your data may be processed or stored in countries outside your own, including the US, where data protection laws might differ. We ensure any international transfers comply with applicable laws and use safeguards like standard contractual clauses to protect your information.
Children’s Privacy
Our services aren’t designed for kids under 16. We don’t knowingly collect personal data from children. If we learn we’ve got data from a minor, we’ll delete it pronto. Parents, if you think we’ve got your kid’s info, please contact us to sort it out.
Third-Party Links
Our website may link to external sites, like travel partners or booking platforms. We’re not responsible for their privacy practices, so check their policies before sharing info. We only link to trusted partners, but it’s on you to stay savvy.
Changes to This Policy
We might update this Privacy Policy as our services evolve or laws change. Any updates will be posted here, with the “Last Updated” date at the top. If we make big changes, like how we use your data, we’ll notify you by email or a website notice. Check back to stay in the loop.
Contact Us
Got questions about this policy or how we handle your data? We’re here to help. Reach out to:
Gold Escape LLC
75 Middlesex Turnpike, Burlington, MA 01803, US
Email: [email protected]
Phone: +1 617-903-7236
Whether it’s a quick question or a deep dive into your data rights, our team’s got your back. Let’s keep your travel plans worry-free and your privacy secure.